Policies at Altafia

Things You Need to Know

At Altafia, we want to give our customers the best shopping experience. That’s why we believe our store policies should be fair, clear and transparent. Read about them below, and contact us with questions.
Once we ship your products and provide your tracking number, we are not responsible for how USPS carries out their duties. We are aware that there are some delays occurring and will try to assist if there are any mishaps. 
Due to COVID-19, no returns or exchanges. 
If for some reason you are not completely satisfied with your purchase, we urge you to email us at thriftydivaaltafia@gmail.com & let us know. We love our customers and appreciate you shopping with us so we want you to be fully satisfied with your purchase!